last updated April-2012

Important notice:
Current air freight bomb threats increase overseas shipping time. Allow for extra time due to extra cargo boarding and customs checks.

General
For items not in stock at PRME, processing delays are inevitable.
Shipping time from supplier to PRME is about one - two weeks after receipt of the order by the supplier.
Shipping from PRME; see the time tables below (indication of postNL)
PRME shipping usualy is on Tuesday and Thursday.
Shipping on Saturday through Monday is not possible.

Shipping conditions

Standard shipping ( tracktrace outside Europe) (Postnl info Brochure 2012)
I ship worldwide, using postNL registered, priority mail. (you sign for receipt of goods)
The shipped items are insured for a maximum value of Euro 500.00 (postNL conditions)

Fully insured shipping. (includes tracktrace)
On special request I can ship expresse, fully insured with postNL, UPS, TNT, or FEDEX with worldwide Track-Trace.
postNL offers insurance up to €5000, for an extra shipping cost of €10.00
Because of the high cost of expresse shipping with other carriers than postNL (starts at €80.00), the parcel will be prepared first, and then the invoice will be sent to the customer. Shipping will take place when the payment is received.
Some shippers also allow the customer to arrange the pickup. This can be very cost effective. Check your local shipper for conditions.
PRME responsibility for the goods ends the moment they are shipped.

General Shipping/handling info
PRME uses registered mail shipping only, by the Dutch postal service (www.postnl.nl):
To these prices, handling cost will be added, depending on parcel dimensions. However, shipping cost outside the Netherlands will have a minumum of €20,00.
If you use the paypal shopping cart, the shipping cost is automatically generated, and is based on a worldwide shipping estimate.
PRME does not have a minimum order amount, but does use a minimum shipping cost of €20,00 instead.
For shipping services charged by PRME, VAT will be added as appropriate, depending on shipping country.
Billed shipping charges by the shopping cart system include handling and packaging. In this cart system, it is not possible to cover each country in detail. For European countries I therefore refund surplus shipping costs if appropriate.

Worldwide (ZONE 5) shipping is registered, but there is no Track-trace for all countries yet.
shipping in Europe, but outside the EC, (ZONE 4) also may have limited Track-trace possibility.
status Jan. 2012

Further info:

Time indication table for shipping (in Business working days)

Belgium 1 - 2
France 2 - 3
United Kingdom 2 - 4
Germany 2 - 3
Australia 6 - 8
Brazil 6 - 9
Canada 5 - 6
Hongkong 5 - 7
Israël, Japan, Singapore 4 - 5
Surinam 5 - 8
United States 4 - 8
South-Afrika 8 - 10

Track-Trace (TT)
postNL TrackTrace currently is possible for shipping in the European Community, and many overseas countries.
check your parcel here.

end of page